Have some questions about TeeTimes.net, our golf services, and about who is responsible for this little project? Then read some of the questions below for more details…
Where can I find the people behind TeeTimes.net?
Hopefully, you will find us out on a golf course with smiles on our face on pace to shoot a 59 [we can dream, can't we?]. If not, we are hard at work in the suburbs of Vancouver, BC, improving upon our offering and working with our golf course partners to bring you great golf rates and a simplified booking process.
Should you wish to contact us, please do so online and we will get back to you as quickly as we can.
What services does TeeTimes.net provide?
As a destination golf website portal for both the avid golfer and casual golfer alike, TeeTimes.net provides golfers with:
- Real-time search of available tee time inventory for more than 1500 golf courses
- Simple, secure booking process to allow the golfer to reserve a tee time for a selected golf course
- An abundance of information about golf courses and regions across North America and around the world
- A golf course reviews section allowing you to share your insight on your round played and the course itself
As a service for golf courses themselves, TeeTimes.net provides:
- A unique distribution channel to get tee time inventory quickly into the hands of golfers
- A marketing opportunity that allows you to lock-in player loyalty and increase their frequency of rounds played
- Cost effective website development services to build our golf course websites using integrated online tee sheet and marketing capabilities
- A cost-saving service that reduces future marketing and customer service expenses
I have a product or service that may be of interest to you, who do I contact at TeeTimes.net
The best way to reach us is via the Contact Us form of our website. We use some messaging workflow software that automatically routes your inquiry to the right person. This ensures that we can respond to all inquiries in a timely fashion.
Partnership inquiries can also sent via email to partnerships [at] teetimes.net.
I am with the media, how do I reach your organization?
Thank you for your interest. While you can email us directly at media [at] teetimes.net, you may still find the fastest way to reach us is through the Contact Us form of our website. We use some messaging workflow software that automatically routes your inquiry to the right person. This ensures that we can respond to all inquiries in a timely fashion.
If it is a media inquiry, you can help us help you by providing your affiliation and the deadline that you are working under. We will make every effort to respond as quickly as we can to help you meet your deadline.
I am having technical troubles, who do I contact?
We apologize for any trouble that the technical issue may be causing.
If your technical troubles relate to making your online reservation for a particular tee time, it would help us troubleshoot the problem if you could provide us with the name of the golf course, the date and the tee time that you were attempting to reserve, and the approximate date and time at which you experienced the problem. With this information, and a brief description of the problem itself, we will work with our technology partners to help investigate the issue further. Please contact us via the submission form on the Contact Us page of this website.
Once again, we apologize for the trouble, and we hope that we can make it up to you in the coming weeks and months.
How long has TeeTimes.net been in business?
We launched in the Summer of 2008. Presently, we book approximately $1 million in golf across North America every year, serving thousands of golfers annually.
Does it cost anything to use the TeeTimes.net services?
No, we are 100% free to use.
And while we would like to know who our users are, we do not require you to register for any of the services we provide at this time.
Our rationale for this business model is to prove to the golf courses the value of our service and show them metrics about the number of conversions that we are generating for their business. It is our belief that this mountain of evidence will encourage every golf course to work with us on a closer relationship.
So how do we make money? Well for the courses that we do have direct relationships with or that have a net rate with one of our partners tied into the GolfSwitch network, they have provided us with a commission on the bookings that we drive for their golf course. For these courses, it is a can’t miss proposition — when you book a round of golf, the golf course benefits. And when they benefit, we benefit, and can play more rounds of golf ourselves.
Sounds like a great gig… is TeeTimes.net hiring presently?
It is a good place to be. The work is challenging and the people we interact with daily are a lot of fun. While we do not have any openings posted presently, feel free to Contact Us and will get back to you should any openings appear.
I am a golf course, how do I work more closely with TeeTimes.net?
Through its integration with the real-time tee time distribution network offered by GolfSwitch, TeeTimes.net is already working with nearly 1500 golf courses. And while we do not have direct relationships with every course, we sure want to.
If you operate a golf course or manage the marketing and distribution for one or more golf courses, please contact us via our Golf Course Partner Program to learn more about how we might be able to work together. Options for working more closely together include:
1. Providing a direct net rate to TeeTimes.net, encouraging us to promote your course as one of our ‘featured’ golf courses
2. Leveraging our understanding of web technologies to build our your golf course website
3. Using our innovative marketing tools to help distribute your golf course inventory and attract more golfers to your property.
By partnering with TeeTimes.net, you can increase your business and reach into new markets as well as expand the share of wallet from your existing players. Contact us today to discuss our partnership options.
What if I need to cancel my tee time reservation?
We wish we could give you an easy answer, but every course is different. If you need to cancel your guaranteed tee time reservation, you must do so within the time frame specified by the course. Usually, this is 24 to 48 hours prior to tee off; however, different golf courses have different policies. You will be apprised of the course’s exact cancellation policy when you make your online tee time reservation.
If you fail to cancel your reserved tee time prior to the cancellation deadline, the course may still charge your credit card for the full green fee amount. Please refer to your tee time confirmation e-mail that you received after making your booking (sent to the email address on the “Customer Information Screen” when you made your booking).